Ohio Statewide ITS Architecture

Electronic Toll Collection for Ohio Statewide ITS Architecture Roles and Responsibilities

Stakeholder	Role and Responsibility
Ohio Department of Transportation	Provide customer account information via a customer service information portal (e.g., a website).
	Operate toll collection equipment on toll roads
	Operate a customer service center to process toll transactions and handle violations processing.
Ohio Turnpike and Infrastructure Commission	Provide smart card fare capabilities and coordinate with other regional agencies.
	Provide electronic fare payment capabilities with other regional agencies.
	Operate toll collection equipment on toll roads
	Operate a customer service center to process toll transactions and handle violations processing.
	Coordinate with the Ohio Department of Motor Vehicles and county courts to collect tolls from violators.
	Provide customer account information using a Web site.